| If your order doesn't arrive within 10 working days - contact us straight away
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PLEASE BE AWARE WE DO NOT ACCEPT RETURNS FROM EU COUNTRIES OUTSIDE THE UK FOR GOODS NO LONGER REQUIRED IF THEY ARE NOT FAULTY UNLESS THE COST OF RETURN IS PAID FOR BY THE CUSTOMER RETURNING IT. feeling particularly eager to get your order as soon as possible, Next
If your item has reached you in a damaged condition or is faulty in any way, then we'll endeavour to put this right as soon as possible. In this highly unlikely event that your order is received damaged or faulty, all you need to do is contact us within 28 days of the item being dispatched to you and we will
| have ordered products which will not fit through your letterbox, (and you
vary, depending on what you’re ordering. We endeavour to ship your whole order in as few packages as possible but
If you're
For items attempted for delivery by a courier service they will
UP(UK) and UPP are wholly owned subsidiaries of the NBC Universal Group, and subsidiaries of Comcast Corporation. We will continue to monitor the situation and will update this page as and when we need to make any changes to our service in line with government instructions and to ensure the safety of our staff and families whilst providing our service to you. should be listed on your delivery note. your order and you do not notify us within 30 days after despatch, we reserve
We're not being grouches, as they're such high value items we want to make sure
Lastly, please note, if the value of the items in your order when despatched exceeds £50 in value, we will upgrade your delivery to the next business day free of charge to allow you to track your order. Sports Emmy - Outstanding Long Sports Documentary. Business Day delivery is also available. you can contact our customer services at customerservice@zoom.co.uk. provide you with the relevant returns information. Pre-orders placed with other items will be despatched
Our standard delivery is via
Please note that DVDs and Blu-rays that have been opened or have had their shrink-wrap removed are not eligible for return. Q | I have received my item but I no longer require it? We will continue to work closely with our delivery providers in the meantime. In order to protect our staff and their families and in line with government policy our customer service team are now working from home. The
Please email us at customerservice@zoom.co.uk to explain the issue. delivery options at the moment and hope to be able to deliver before the end of
I grew up in a much different environment. Zoom.co.uk is trading through Universal Pictures (UK) Ltd who act under agency agreement on behalf of Universal Pictures Production Limited (Company number 947098). address - meaning all items will be posted to the address that's linked to your
notify you of an attempted delivery and the item will be held at your local
Delivery costs are calculated at basket. If you live within the UK are unhappy with your purchase you can return it to us within 28 days of the item being despatched to you for a full refund*. Q | If I live outside the UK and have a faulty product can I return it? Tuesday. only exception to this is our hardware bundles. the right not to refund or replace it. 103 min also leave a card and allow you to arrange for redelivery or collection. A group of teenagers in Hawaii enter the world of professional competitive surfing in the 1990s and rise to super stardom. Learn more here. What do I do? Its got a lot if testosterone; too much sometimes. | You can return the item to us within 28 days of the item being despatched to you for a full refund. Sports documentary co-directed by Jeff and Michael Zimbalist. separately prior to release day. Please note: if you do not receive
Please be patient and be assured with our working hard with our delivery services to get your products to you. Q | I've received my item, but it's damaged/faulty. Documentary. Delivery, we can offer you a standard 3-6 day delivery window, starting from
as possible, stay tuned! We're
know straight away. This will calculate
TV-14 To give you some
Variety Be assured we will respond to your enquiry but may take a little bit longer than usual. The situation in Europe differs by country depending on individual government directives and the situation in specific regions and you may experience some delays to your normal delivery times. to receive your order: We offer FREE delivery on a wide range of our products. I really liked this film. item is on its way. just to confirm that it's on its journey to you (remember to check your spam if
estimated delivery times. the year. View production, box office, & company info, Blue Ant Hires Sundance Productions Co-Founder & Emmy-Winner Laura Michalchyshyn As Creative Chief, Iff Panama: Sundance Institute Reinforces its Global Reach, Whistler Film Festival Rolls Out 2018 Film Lineup and Juries. What's going on!
I have never heard if these guys, so it was awesome. ✓ Continue. If you'd like to return a product to us, please email us directly at customerservice@zoom.co.uk, There are no recent reviews for this product. TV-14 | 1h 43min | Documentary | 5 November 2018 (USA) A group of teenagers in Hawaii enter the world of professional competitive surfing in … peace of mind, we'll be sure to send you an email to let you know when each
© 2020 Universal Pictures (UK) Limited & Sony Pictures Home Entertainment Alliance, a company registered in England and Wales (Company number 01975478) whose registered office is at 1 Central St. Giles, St. Giles High Street, London, WC2H 8NU. in Italy. sorting office. you've not ordered from us before). On these days, you can expect your delivery on the
From the time you receive your despatch confirmation email we would expect you
See full list of eligible countries. PayPal account. If we ask that the item be returned to us, then our lovely Customer Service team will proved you with the returns address and a unique Returns Aushorisation (RA) number.