Many rooms enjoy views overlooking The Royal Mews of Buckingham Palace. With a stay at The Rubens At The Palace, you'll be centrally located in London, within a 5-minute walk of Apollo Victoria Theatre and Victoria Palace Theatre. Send your own question to the property below. Reviews are most valuable when they are original and unbiased. Booking.com may, at its own discretion, alter, modify, delete or otherwise change these Guidelines. For bookings made through a travel agent or online booking platform (e.g Booking.com, Expedia) please contact them directly, we will honour the same cancellation policy, as above, for pre-paid rates via them as well. My sister was made to not only forward this email to the waiter but he also requested to see our tickets AND took a photo of these, including her personal details. Can I also point out at this time the restaurant was only handling another 2-3 tables so hardly busy. Malcolm Hendry General Manager mhendry@rchmail.com. Subscribe to receive newsletters with exclusive offers, experiences and travel inspiration. Thank you very much for your superb review. So light, fluffy and moreish. Polished brass, gleaming glass, shining marble and rich panelling distinguishes this fine British establishment. We have always employed stringent sanitation procedures at The Rubens, and we understand that it’s imperative for us to take extraordinary measures to stay healthy and respond to new requirements and expectations. All in all lovely food but was this enough to overshadow the rude service?! The whole experience was utterly delightful from the decadent surroundings to the sublime treats, we just couldn't believe our luck. Note: your question will be posted publicly on the Questions & Answers page. The whole experience was utterly delightful from the decadent surroundings to the sublime treats, we just couldn't believe our luck. I will make sure that this is shared with all of the team who...More, We arrived having booked the pre-theatre deal in the curry house. was used. The samosa starter along with popadoms were tasty and the curries we each chose at main were delicious. We have been to many of the branded London venues but the service at Rubens was simply outstanding and unmatched in our experience. Back after 5 years. We are a 5 minute walk to the Theatre. Highly recommended if you are looking for a post lockdown treat. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. How long can we stay for tea if we arrive 1700? Booking.com does not accept responsibility or liability for any question and answers. Enjoy 20% more when you purchase a monetary gift voucher over £100. We were suitably full. And the scones were the best I've ever had! Good for couples - they rate the facilities 8.7 for two-person stays. We are a 5 minute walk to the Theatre. Malcolm Hendry Dear 1018jackie, Thank you very much for your terrific review. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Give the gift of elegant luxury, personalised service and only the very best of everything with Red Carnation Hotels Gift Experience Vouchers. Our daughters were treated like little princesses from start to finish. Thank you very much for your question. We did not have to wait long for anything to be brought to the table, but were never rushed. Flying in from the East coast of...the USA we always look forward to a London cab from Heathrow because of the guys that drive them are welcoming jolly and have love to tell their road stories. Conveniently located restaurants include Kona, Etnacoffee, and The Goring Dining Room. It was an experience which certainly felt safe. The food was great from start to finish, from the crudités and bread basket through to the amazing deserts and truffles with the coffee. Choose your preferred language. The moment we got to the entrance of the hotel, we greeted with a smile and pleasant small talk from the doorman. When we...did our research it looked and sounded nice and we fancied the curry house option. All in all. What are some restaurants close to The Rubens at the Palace? Now £161 on Tripadvisor: The Rubens at the Palace, London. more. Thank you very much for your positive review. Reserve a table at The Rubens at the Palace, London on Tripadvisor: See 625 unbiased reviews of The Rubens at the Palace, rated 4.5 of 5 on Tripadvisor and … WiFi is available in all areas and is free of charge. The service was excellent and the food was absolutely fantastic too. A wonderful afternoon tea experience! Continue your visit to www.tripadvisor.com.my, 39 Buckingham Palace Road Victoria, London SW1W 0PS England, All linens sanitized in high-temperature wash, Hand sanitizer available to guests & staff. That's how we know our reviews come from real guests who have stayed at the property. In light of COVID-19, our long-established stringent cleaning procedures have been enhanced to take into account recommendations from WHO and CDC covering everything from hand washing hygiene and cleaning product accreditations to the cleaning protocols adopted in every area of the hotel. Contributions should be travel related. Browse our range of inspiring offers, seasonal specials and themed escapes. I am delighted to read that you could even get a photo with our Doorman! Your thoughts help us figure out what kind of information we should be asking properties for. Although we had to ask - whereas other tables were offered it. Attentive staff make you feel like royalty, anticipating your every need. Get quick answers from The Rubens at the Palace staff and past visitors. Although we had to ask - whereas other tables were offered it. They are also applicable regardless of the sentiment of the comment. Oh man! Such quality. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details. This again was not very good service and immediately showed greed. We are closely monitoring the coronavirus (Covid-19) developments and will continue to prioritise the well-being of our guests and employees. Once a review has been submitted, you can modify it by contacting Booking.com customer service. 뀐 The well-being of our guests and our teams is our primary concern. did our research it looked and sounded nice and we fancied the curry house option. We had champagne and different selection of sandwiches for different dietary requirements.Nothing was too much trouble,we even had a photo done with the doorman.The managers where even helping would definitely recommend.Was relaxing with the music in the background.Want too thank all the staff and managers joe and vincent and specially john the doorman.