It is mandatory to procure user consent prior to running these cookies on your website. Based on friends’ experiences with returning items or getting refunds for things that never arrived, Wish stores are pretty good at refunding you your money. I ordered a item in my normal size which didn’t fit. Has definitely improved their customer service, Came early which is good and the content is beautiful I can't wait to try it, I love this site. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. By clicking “Accept”, you consent to the use of ALL the cookies. None of the vendors are verified accounts or known brands and nearly everything is modeled on tiny straight size bodies. I thought something wasn't right seeing as thought FedEx confirmed delivering the package, so i went to the 3rd party location (The Garden in Washington, DC) and was treated hostile when asking about my package. I had my ordered several times with WISH successfully and decided to make a shop for a big order and save money by shipping the package to one of their 3rd party recipients. I paid around R40 in import duties, bringing the total cost of my R12 t-shirt to just under R80. One thing you need to remember that Wish is essentially a platform with lots of different sellers offering their (very cheap) wares to customers. Those who seemed happiest with their purchases shared that they ordered simple products such as electronics accessories and phone cases, rather than clothing or electronics. On the checkout page, a shipping fee that fluctuates depending on the actual cost of shipping the item is charged. The online shopping horror stories are endless, however, according to the site you are welcome to return items for a full refund within two weeks of receiving them. But opting out of some of these cookies may affect your browsing experience. Items cancelled by Wish were not payed back. And you can’t scroll down Facebook, Instagram, or YouTube without coming across Wish, the online brand that sells clothes for as little as $1 — or even for FREE. Items promoted as $5 would increase in price when I changed the color or added them to my cart. For my first Wish order, I only ordered one t-shirt – just in case something went horribly wrong. Not everyone is as lucky as I was. The reviews aren’t any better on Trustpilot, where Wish has 11,000 reviews… I even didn’t know about WishPlus subscription. This website uses cookies to improve your experience while you navigate through the website. 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I was happy that this one at least covered my bra. I knew they were lying and I am in the process of filing a police report. Then they will charge you delivery fee as much as the product itself. I tracked the package until the last day it was supposed to arrive, then the tracking number was cancelled. Wish is an awesome company. I called the 3rd party and they stated they had not received the package and they weren't affiliated with receiving Items from WISH. Here's what it's like to shop on the site. If you're wondering if Wish is a scam, look no further. Related: The real cost of online shopping. The size charts are extremely unreliable and some vendors don't even have them. You're better off digging through the sale racks at Forever 21 or Forever 21 Red. Chiffon off-the-shoulder blouse ($5, Wish). Between our unreliable postal services and fears that you’ve been scammed, waiting months for items you’ve already paid for is an anxiety-inducing exercise. The Wish app and online store are both very easy to use. Wish is an awesome company. Then I waited some more, all the while tracking my t-shirt through the Wish app all the way from Guangzhou to my local Johannesburg post office by ship, airplane and car. Free and easy returns. I have successfully received a refund from Wish for a ring that I ordered in the wrong size. As you can see, it did not go as planned. Took ages to arrive. Scam was found in Wish to make money… Scam was found in Wish to make money from people. Do you know when sometimes you make a huge mistake and you really don't want to think about it. Online shopping is pretty much the same, whether you’re buying from a store an hour away or buying from a store on the other side of the world. There is just about anything a person might want available through Wish. Whenever I wear it, people comment on it and ask me where I got it from. It has nothing to do with it Instead of getting your money back through shipping and taxes just sell the item at a reasonable price and reduce the shipping because we never know how much until we have to checkout sometimes and then it doesn't tell us in our currency exactly how much leaving us in the dark and possibly with insufficient funds to pay because of conversion. © 2020 Trustpilot A/S. Shopping on the extremely low-priced, Amazon-esque platform can be dicey if you're sample size, so shopping for a size 18/20 like myself is super adventurous. Not only did I not get a refund but the 3rd party recipient's kept my merchandise. Do you know when sometimes you make a huge mistake and you really don't want to think about it. Though I only ordered a white T-shirt, I received a bonus gray one as well. I used to shop a lot with wish and always got god deals and good shipping but now it is harder and far more expensive than it was before. I browsed the site for items that were exactly $5. Trying on this many ill-fitting clothes was frustrating and tiring. I love the merchandise ,it just takes too long to arrive. They are just a scam. Terrible after sales support. I ordered items, payed therefore, some items were cancelled by Wish and i never received my money back for the items which were cancelled by Wish. But be careful – the price that lures you in, is not the price you’ll actually pay for the item. This material reminded me of a cheap Halloween costume. It was good quality and smaller than expected – just what I paid for. I just may leave it there to remind me … shopping with WISH is simple and easy, it's the shipping part that is the real deal breaker with WISH. I know it is to make up for the huge discounts but come on fair is fair. Then when I showed them the information about the package being delivered, they told me they threw the package away. Would offer a swap, a credit or refund - they just said “I understand this issue caused an inconvenience. In some cases (like my R12 t-shirt) it’s not even half the actual cost of getting your globetrotting garment home. Is Wish legit? Trying on clothes that don't fit gives me flashbacks to shopping with skinny friends at straight size stores. You also have the option to opt-out of these cookies. Two weeks later than expected my ‘mom life’ t-shirt arrived. Otherwise I am usually happy. And you can’t scroll down Facebook, Instagram, or YouTube without coming across Wish, the online brand that sells clothes for as little as $1 — or even for FREE. You click and you wait. Necessary cookies are absolutely essential for the website to function properly. Some of the packages were smaller than my hand. How does Wish work? This category only includes cookies that ensures basic functionalities and security features of the website. I wrote WISH to ask for a tracking number and they provided me with a brand new tracking number which said the package had been delivered but the 3rd party had yet to contact me. The store has fulfilled your order correctly based on the variation you have chosen.” Useless to me as it doesn’t fit! We also use third-party cookies that help us analyze and understand how you use this website. When the delivery date comes they will just change the delivery date without any notice and cherry on the top there is no way of contacting them. I wasn't expecting great material, but the fabric felt like actual paper. Health & Wellness, Fitness, Food & Recipes: Zethu is an avid consumer of all things lifestyle and lover of life and style. If you are going to offer something at a good price make it easier for those who have to do currency conversions etc and end up paying far more than expected. The 4X pants I ordered felt like paper mache and fit like an XL. This meant I was actually going to be charged R37 for the t-shirt including shipping, and not R12. It's still outside next to the bin. But find it a bit outrageous with the shipping costs. You click and you wait. Related: Online shopping 101 – how to order from anywhere without getting off the couch. FAIL. After almost two hours, I found a few things that I liked and that fit my $5-per-item budget. I have not received the item, Only the latest review will count in the company's TrustScore. Wish (Online Shop): 1.4 out of 5 stars from 1,271 genuine reviews on Australia's largest opinion site ProductReview.com.au. Just put what you want to in your cart and then pay! That way you won’t be disappointed. I Love Wish!!! Don’t be tempted to use them. The jacket still stinks and is still three sizes smaller than I ordered. Forget about inflation. Still wait in g on harem pants. Wish is like a wild wild west for plus-size shoppers.