If you want to purchase eligible food items with your SNAP benefits, and the POS machine is not working or there is not one at the store, the cashier will fill out a paper form called a food benefit voucher. The new P-EBT hotline will help improve communications for customers. The Human Services Department mission is: To transform lives. The P-EBT program provides nutrition assistance to New Mexico families to offset meals missed because schools were in a remote learning mode in August and September. "I want us to have a good strong conversation tonight in regards to where we're at and what it's actually taking to keep the doors open. NEW MEXICO (KRQE) – After seeing more than 400 COVID-19 cases in the last week, Curry County has decided to close its facilities. Please use the number above if you have HEALTH related questions about the Coronavirus. Get your receipt and make sure the information on the receipt is correct. EBT = electronic benefits transfer. Call if your card is lost, stolen or damaged. FCC Public Inspection Files: In response to this problem, New Mexico provided special pandemic electronic benefit cards. What is a Personal Identification Number (PIN)? Households who received their Spring P-EBT issuance on their normal SNAP EBT card will receive their Fall P-EBT benefit on a new P-EBT card. You should always check your account balance before you go to get cash or shop or you can call the 24-hour Fidelity Information Services (FIS) Customer Service Help Desk at 1-800-843-8303. Taylor, Magdalena Ranger Districts lift fire restrictions, Planning committee reviews Albuquerque’s decade-long project priorities list, Hobbs children missing since May found in Houston; parents arrested, New campaign ‘Moments Together’ focusing on New Mexico families with young children, Curry County closing facilities to public, Alamogordo Public Schools go back to virtual learning amid COVID-19 outbreak, New Mexico man survives coronavirus after receiving double-lung transplant, 2 UNM men’s basketball players test positive for COVID-19, Crime Stoppers looking for man involved in machete attack, Double homicide suspect found competent to stand trial, PHOTOS: A glimpse of life during the 20s to 40s in Albuquerque, NM, Trendline Charts: New Mexico Coronavirus Cases by County, by Day, Tracking Coronavirus in New Mexico: 60,776 Positive Cases, ENMU hosting virtual Zoom play “You’re on Mute” based on the pandemic, First-Gen event helping students find their place on campus, 13 Broadcast Pl SW, Albuquerque, NM, 87104. The Human Services Department partnered with the New Mexico Public Education Department to validate the physical addresses school districts have on file to ensure the P-EBT cards … The Human Services Department partnered with the New Mexico Public Education Department to validate the physical addresses school districts have on file to ensure the P-EBT cards get to the households where the children reside. The retroactive benefit for an estimated 243,661 children who qualify for free or reduced-price meals is meant to offset meals missed because their schools were in the remote learning mode in August and September. The Human Services Department provides services and benefits to more than 1 million New Mexicans through several programs including: the Medicaid Program, Temporary Assistance for Needy Families (TANF) Program, Supplemental Nutrition Assistance Program (SNAP), Child Support Program, and several Behavioral Health Services. The Human Services Department partnered with the New Mexico Public Education Department to validate the physical addresses school districts have on file to ensure the P-EBT cards get to the households where the children reside. SNAP benefits (formerly food stamps) are distributed from the first of the month through the twentieth, depending on the last two digits of your Social Security Number. Usually a partial benefit will be available the day after your application is processed. Please use the number above if you have questions about school closures, job issues etc. You will need the 16-digit card number from the front of your EBT card. Jul 7, 2020 | Education, Human Services Department, Other Affected Services, Supplements for school-age children receiving free or reduced-price lunches. Please use the number above if you have questions about school closures, job issues etc. Most EBT card providers allow at least one free card replacement per year, though some states charge replacement card fees of $2 to $5, which is deducted from your EBT card balance. KOBF “My administration will continue to work as hard as we can to ensure New Mexicans have every available resource during this public health crisis,” said Gov. "If you got it and you threw it away, which is totally fine, because you didn't know what it was, you need to do that before September 30 or they won't be able to get the benefit.". Eligibility for the P-EBT benefit is determined by the New Mexico Public Education Department, which shares student information with the Human Services Department to distribute the P-EBT cards and issue benefits. Create an account now to apply for and access your status. “The Pandemic Electronic Benefit Transfer program is an important way to ensure that children will get the nutrition they need, especially when schools are closed during the COVID-19 pandemic,” said Karmela Martinez in a press release Tuesday, New Mexico Income Support Division director. Per the USDA guidelines, if qualifying students don’t have access to school meals for five days straight, they are eligible. The store cannot process a manual voucher for Cash benefits. When you are approved for certain benefits, you will be issued a New Mexico Electronic Benefits Transfer Card (EBT). If you are eligible for Cash benefits, you can use your card to withdraw your benefits at ATMs throughout New Mexico or pay for purchases at participating grocers. (Example, your child’s or parent’s birthday). If you do not receive your card, please contact the Customer Service Help Desk at 1-800-283-4465, Monday through Friday 8:00 am to 4:30 pm., or call Fidelity Information Services (FIS) 1-800-843-8303 24 hours Customer Service. The Human Services Department says this week, it will dole out $67 million in SNAP benefits to families with children who get free or reduced lunches at school. New Mexico received approval for Fall P-EBT benefits. If you are an existing SNAP customer and received the summer P-EBT benefit on your SNAP EBT card, you will receive a separate P-EBT card for the fall benefit before the end of October. You can also change your PIN on the Internet at www.ebtedge.com. Call if you have questions regarding your case or need help with your card. If there is enough in your SNAP benefit account, you will be asked to sign the voucher and will be given a copy of it. If you don’t have your receipts, you may check your balance on the Internet at www.ebtedge.com and you will be guided through the steps to check your balance. Each month your benefit amount will be deposited into your EBT account. The New Mexico EBT Fiesta Card is New Mexico’s EBT card. Not all store policies are the same and some may choose not to offer cash back. The amount of your purchase will be deducted from your EBT account. The district has stocked the buses with books in both English and Spanish, and they rotate afternoon visits to six different area schools. Contest Rules ](/state/New Mexico/#approved-stores) You’ll get the New Mexico EBT Fiesta Card once you’re approved for benefits. Our list below includes fee information for each state, where available. Count your cash and compare it to your receipt. A total of 72,659 P-EBT cards have been issued and were mailed out this week for families to access the fall benefit amount.