Talk to us to book your consultation and begin the journey to a new, improved smile. Dr. Nemati (Venus) is super nice caring and an amazing dentist. .css-1o5pw2t{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(187,186,192,1);}.css-1o5pw2t::before{position:absolute;display:block;left:0;}.css-1o5pw2t::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1o5pw2t svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}.css-1o5pw2t:hover,.css-1o5pw2t:focus{fill:rgba(117,114,128,1);}. I've come to this dental office when I had began working in downtown as it was at a really convenient area. Just a money grab in my opinion. Had to cancel a booking a week ago and just received a today call saying that I was scheduled today. and "I see here it's been like a year since you received the kit." We work hard to put patients first, and it's gratifying to hear such positive feedback. I have been coming to this dental office for over 4 years. Place was clean. If you sign up as a patient, they WILL NOT STOP CALLING YOU. I was skeptical but the extraction was painless. 11/21/2017Thanks for the great review and recommendation, Mei. Many thanks! Granville Station Dental Centre – Dentist in Vancouver, BC – 678 Dunsmuir Street, Vancouver, British Columbia. The receptionist(s) were friendly, helpful, and bantered with me. While working on my teeth, she kept checking if I feel OK and finally if I like the work done.Great dentist, absolutely recommend. Our dentist was great - probably the best I've had in a while and the hygienist was sweet and very caring; very important for someone who gets cold sweats just thinking about the dentist.My husband and I left due to multiple billing mistakes by the front desk, and a lack of customer service. Dr. Nemati (Venus) is super nice caring and an amazing dentist. Comment from Sasan A. of Granville Station Dental Centre. Our practice offers a complete range of dental services ranging from general dentistry, cosmetic dentistry to orthodontics, hygiene and prevention. 10 reviews of Granville Station Dental Centre "I did not have any of the problems with booking an appointment that other reviewers have mentioned. Nothing like a good old banter with a receptionist to make you feel like a person. I did not have any of the problems with booking an appointment that other reviewers have mentioned. What a horrendous experience! Customer service is what it came down to for us, and it just isn't there at Pacific Centre Dental. My dentist Dr. Goodazzi? I actually did show up but was late due to a train issue, which to me is out of my control.. Copyright © 2004–2020 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Dr. Varjan Mensurian, Inc. 1530 West 7th Ave., Unit 4 Vancouver, B.C. Not had my treatment yet, but feeling in very safe hands :). Contact the business for more information about recent service changes. Granville Station Dental is a proud member of the 123dentist.com community network of dentists and is open to new patients. On top of that they submitted a claim to my insurance company twice for the same service. © 2020 Canada Online. Unfortunate because I do like everyone else here (including the other lovely front desk girls) and I truly can't fault the cleanings or procedures I've had done, but it's just not worth the hassle over something that should be so simple. I called late in the week and was easily accommodated for an appointment early the next week. They always followed up and got a quote from my insurance first so that I would know how much it would cost to perform the service as sometimes budget can be tight.Would highly recommend especially if you take transit as this office is located in the Granville tunnel. "i am patient since 1987 with nelson hui....he is best dentist..he may retire soon....i dread that day that i have to find a new dentist nelson!! The final mistake was on the part of the administrator and, even after telling her multiple times that she had put in the wrong/expired policy number, she continued to call us multiple times at work to harass us about this claim (went on from November to March). was amazing. Reception is rude and unorganized. 27 East Pender Street, Vancouver, BC V6A 1S9, 1200 Rue Bégin, Montréal, QC H4R 1X1, 3767 Boulevard Thimens, Montréal, QC H4R 1W4, 112 Nelson Street, Ottawa, ON K1N 7R5, 160 Chapel Street, Ottawa, ON K1N 8P5, 1112 6 Avenue, Prince George, BC V2L 3M6, Toronto | Montreal | Calgary | Ottawa | Edmonton | Mississauga | Winnipeg | Vancouver | Brampton | Hamilton | London The address is 678 Dunsmuir St, Unit #70, Vancouver, BC V6B 1N3. Our dentist was great - probably the best I've had in a while and the hygienist was sweet and very caring; very important for someone who gets cold sweats just thinking about the dentist. Learn more. Dr. Alghabi was not that sympathetic in my opinion. British Columbia. When a customer complains don't make them feel guilty and like they're lying - try to make them happy and realize that being humble and losing $20 is worth it when a patient gives you hundreds of dollars of business per year. I apologized and Ann told me to disregard the email as she made a mistake sending it.. I appreciated the fact that she took the time to before and after to explain everything. While working on my teeth, she kept checking if I feel OK and finally if I like the work done. I received a free whitening kit and I had never done any kind of whitening before which I told the receptionist when I got the kit and she didn't tell me anything except leave it on overnight. Granville Station Dental Centre – Dentist in Vancouver, BC – 678 Dunsmuir Street, Vancouver, I also had a very good experience with the hygienist. Save yourself the pain ! At Harbour Centre Dental, we have built our practice around one central principle: to provide our patients with outstanding service and exceptional care. Been coming here now for almost 4 years! We work hard to put patients first, and it's gratifying to hear such positive feedback. To make an appointment, call today or book online! She told me what to expect each step of the way which was nice. I didn't even reschedule!! That reminder was for the canceled booking.. Friendly and attentive. I met Dr. Sam Alghabi who quickly consulted with me about the problem, fetched a price including insurance deductions, and fixed the bracket, all within 20 minutes. Rude and unprofessional!When I called to schedule teeth cleaning, the lady said it will be done by the same dental hygienist as last time. Learn about Granville Station Dental, Dentist in Vancouver, British Columbia Canada. 11 other reviews that are not currently recommended, Dentists That Accept United Healthcare Near Me, Find more Cosmetic Dentists near Granville Station Dental Centre, Find more Endodontists near Granville Station Dental Centre, Find more General Dentistry near Granville Station Dental Centre. Granville Station Dental (Licence# 12-187157) is a business licenced with Vancouver, Community Services Group - Licence Office. The manager was very rude! We look forward to seeing your smile as we work through these questionable times following all CDC guidelines to keep…, "I don't think anyone likes going to the dentist, I surely do not. 60% Zoom Teeth Whitening when you book your hygiene check up! I wasn't mad and I wasn't expecting a lot - maybe an apology and a peroxide tube ($20) but instead, and I could tell by the tone of her voice in the voicemail message, I received a snotty, defensive "leaving it on for that long wouldn't have done anything to your teeth" "what do you want me to do?" One of the fillings fell out TWICE in under two years. Staff are nice and very helpful. V6J 1S2. They processed my insurance claim with ease, and I was in and out of there in an hour.Also, they have a relevant Cyanide & Happiness comic framed and hung in their bathroom. Don't call me ten days in advance of my appointment to confirm, call two days in advance like every other business. We look forward to seeing you at your next visit. She told me what to expect each step of the way which was nice. Never again will I go here! bye. I like the hygenist and I like the dentist but as previous commenters have mentioned - the support staff are completely lacking in professionalism, customer service skills and organization. I called late in the week and was easily accommodated for an appointment early the next week. They had to call the insurance company which took another 15 minutes. Wow, just wow.All in all it was a truly painful, traumatizing and stressful situation with this place.